Avis Car Rental at 3145 West Rosecrans Avenue, (west of Crenshaw Boulevard), Hawthorne, California.

Horrible experience. Reserved vehicle 3 days prior to pick up, even pre paid so I don't have to when I get there. When I got to the facility, they said that I reserved something that I didn't reserve at all and said that there was nothing they could do. I even had the confirmation ready with all the details and they still didn't have a solution for me. Also, there were two customer service clerks at the front desk and both decided to help the one person ahead of me instead of helping me. When asked for a refund they weren't able to facilitate that on the premises, gave me a 1 800 number to call and THAT took an hour to talk to someone.

They were helpful and courteous, I would do business with them again.